Shipping Policies
Shipping Policies
- All orders are processed within 1-3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
- Shipping charges are calculated based on delivery location, order weight, and size. Some oversized or fragile items may incur additional handling fees.
- We deliver gifts only to the addresses provided by the customer; please double-check the recipient’s address, phone number, and any special delivery instructions to avoid delays.
- Estimated delivery times may vary depending on location, courier service, weather conditions, and unforeseen events such as strikes or natural disasters.
- Tracking information will be sent via email or SMS once the order is dispatched. Customers can track their shipment directly on the courier’s website for real-time updates.
- We are not responsible for delays caused by courier services, customs clearance, incorrect address details, or any external factors beyond our control.
- International shipping may incur additional duties, customs fees, or taxes, which are the responsibility of the customer. We recommend checking local regulations before placing an international order.
- Partial shipments may occur if some items are unavailable at the time of dispatch. Customers will be notified about the separate shipment, and tracking information will be provided for each package.
- For perishable or fragile items, we use special packaging to ensure safe delivery. Customers are requested to handle such items with care upon receipt.
- If a package is returned to us due to incorrect address or refusal to accept delivery, additional shipping charges may apply for re-delivery.
- Customers must inspect their order upon delivery. Any damage, missing items, or discrepancies should be reported within 7 days of receipt for resolution.
- We reserve the right to refuse shipment or cancel an order in cases of suspected fraud, suspicious activity, or violation of our website terms and policies.
- Shipping times for promotional, sale, or high-demand items may be longer than standard delivery times. Customers will be notified of any expected delays.
- We provide customer support for all shipping-related queries. You can contact us via email, phone, or live chat for assistance with tracking, delays, or delivery issues.
- By placing an order on this website, you agree to comply with our shipping policies, including responsibilities regarding address accuracy, customs duties, and handling of delivered packages.